Disclaimers
I have to update my review here. Car salesmen are rarely easy to deal with, but Nissan of Nanaimo has a star with Wes MacDonald!
I've just bought my second car from him, and he is always great for the whole process! I couldn't recommend a better person to deal with!
2022-09-01
Very pleasant from the estimate over the phone through the whole booking, service and checkout process. A very professional job done under the estimated time with polite and friendly staff. Thanks so much!
2022-08-29
I’m happy with Nissan in Nanaimo I seen the website I took a chance and they did they helped worked with me and made it happen and they made me and family feel really welcomed and a smile and we’re comfortable while we wait. I will always go them now that how good there service is ??.
2022-08-27
It was a fantastic experience. I now have a amazing car with great safety features to help protect my family while we drive on the road. Thanks to everyone on the Nissan and imo team for all your greatest helps and going above and beyond my expectations. Thank you to my car salesman Wes McDonald for finding me a great fit
2022-08-08
We recently purchased a new Rogue from Nissan of Nanaimo, and I have to say, we really loved the experience from start to finish! Everyone was warm, welcoming and super helpful. They've got a loyal customer now for sure.
2022-08-06
Best people out there. Very professional. I moved here from different province and they helped me super fast to cater my needs. Highly recommend for everyone.
2022-08-04
Amazing service. Followed exactly what I was needing done and very reasonable prices and timing. They even picked me up from my house to bring me back to the shop. Thank you for a great experience Nissan, will be brining my work van back anytime I need work done.
2022-07-16
I Had a great experience.
In the beginning I was a bit sad to let my old car go but by the end of it all, Andrew got me the car he knew I wanted and would love, I am SO HAPPY with it!!!! Andrew went above and beyond to make sure I left feeling satisfied and happy about the decision I was making, happy to say I Definitely don’t miss my old car now! ?
2022-07-16
I visited Nissan of Nanaimo for a second-hand Dodge Journey and ended up buying a second-hand Ford Edge which looks good.
While I was not impressed at all by the sale process, the sales management team later demonstrated empathy and some considerations for my unsatisfactory experience. Presented issues were addressed and resolved in a timely manner.
For those reasons, I rate their service as 4-star because I believe that no customer should experience that interaction with a licensed dealer, alth... More
2022-07-12
Extremely pleased with our overall experience when purchasing our new truck with Nissan of Nanaimo! Between Malcolm (sales) & his Manager Khalid, the trade in & purchase could not have been any smoother. Due to the closure of the dealership on Canada Day they took it upon themselves to bring the truck 2 1/2 hours drive for us to be able to test drive it, no obligations!! Thank you to you both.
Martin Green
2022-07-06